“Looking at ARR every day was one of the most impactful things we did at Intercom. The Daily Pulse – literally that's what we called it – accelerated our ability to make decisions and understand our evolving business.”
Eoghan McCabe
CEO, Intercom
“Our first finance hire's biggest win was setting up regular ARR reporting. We needed cohorts. We needed critical insights into expansion, contraction, and churn. It wasn't remotely easy, but it was critical to our success.”
Christina Cacioppo
CEO, Vanta
“My first priority when I joined Figma was deeply understanding our ARR – its individual components and the dynamics of each. Doing so really set us up for success as a finance org.”
Praveer Melwani
CFO, Figma